king 9999 Privacy Policy

This page describes what we collect when you use king 9999 and how we keep that data protected. Our approach to privacy centres on transparency: we disclose which data we gather at account signup, during deposit and withdrawal, and throughout your session on our platform.

We process personal information only to deliver the services you request—account verification, payment settlement, customer support, and regulatory compliance. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, and we comply with data-protection standards applicable to our operating licence.

Data collection and usage on king 9999

What we collect at signup

When you open an account on king 9999, we collect your full name, date of birth, email address, and phone number. These details are mandatory to verify your identity and comply with anti-money-laundering regulations. We store this information in encrypted form on our servers, which are located in data centres subject to industry-standard security practices.

What we collect during deposit and withdrawal

Our payment processing requires additional data. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, your e-wallet provider transmits transaction details to us—amount, timestamp, and transaction ID. When you use virtual-account transfers through mobile banking, local payment, online payment, or e-wallet, we receive your account number, bank reference, and proof of transfer. We retain this information to reconcile balances, dispute claims, and satisfy audit requirements.

Know Your Customer (KYC) documentation

We require a copy of your government-issued ID and proof of address before certain withdrawal amounts are processed. We store these documents on secure servers and delete them after a retention period specified in our records-management policy.

What we collect during gameplay

Our platform logs your game activity—which markets you view, which bets you place, your account balance over time, and your win/loss outcomes. We use this data to detect patterns of account misuse, fraud, or account controls requests. We also analyse aggregate gameplay data (anonymised and without personal identifiers) to understand user behaviour and improve game offerings.

Cookies and tracking

We use cookies to maintain your session, remember your language preference, and measure site usage. These cookies expire when you log out or after a set period (typically 30 days). We do not use third-party tracking cookies for advertising purposes. If you disable cookies in your browser, you may not be able to log into your king 9999 account.

Data sharing and third parties

We share your data with external partners only when necessary to complete your request or comply with law. Our payment processors—the e-wallet providers and banks handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transfers—receive your transaction details directly; we do not broker this exchange. These partners operate under their own privacy policies and data-protection agreements.

We also share anonymised data with licensed odds suppliers and sports-data providers to populate our Liga 1, Piala Indonesia, and other tournament markets. This data does not include your personal identity or account balance. In the event of a legal request or regulatory inquiry, we may disclose your information to government authorities or law-enforcement agencies without prior notice, subject to applicable law.

Data processors: We employ third-party data processors for server hosting, backup storage, and customer-support tools. All processors sign data-processing agreements obligating them to protect your information and use it only as we direct.

Your rights on king 9999

Access and correction

You have the right to request a copy of the personal data we hold about you. Log into your account, navigate to your profile settings, or contact our support team. We will provide your data in a readable format within a standard business window. If you find inaccuracies—for instance, a misspelled name or incorrect address—you can request correction via the same channels. We will update our records and notify relevant processors (such as your bank) if needed.

Data deletion and account closure

You can request account closure at any time by contacting our support team in English or your local language. Once closed, we retain your data for a retention period mandated by anti-money-laundering law (typically 5–7 years after closure). We cannot delete data sooner without violating our regulatory obligations. We will, however, cease using your data for marketing or behavioural analysis once your account is closed.

Objection to processing

If we process your data for purposes beyond delivering our service (for example, marketing research), you can object. We will cease that processing without penalty to your account. However, we cannot cease processing your personal data for fraud prevention, regulatory compliance, or account verification—these are contractual and legal obligations tied to your use of king 9999.

Data protection practices and international considerations

We encrypt all data in transit (via TLS/SSL) and at rest (using industry-standard encryption). Our servers are located in data centres in multiple jurisdictions, including outside Indonesia. By using king 9999, you consent to your data being transferred to and processed outside your country of residence. We maintain standard security audits and incident-response protocols to detect and remediate unauthorised access.

If a data breach occurs—unauthorised access to our systems—we will notify affected users within a timeframe specified by applicable law. We maintain cyber-insurance and maintain relationships with security incident-response firms to minimise impact and restore service integrity.

Our privacy policy is subject to change. We will notify you of material changes via email and by publishing an updated policy on this page with an updated effective date. Your continued use of king 9999 after a policy change constitutes acceptance of the new terms. If you have questions about our privacy practices, contact our support team at the channels listed in our FAQ sectionFor formal complaints regarding data handling, you may also escalate to the data-protection authority in your jurisdiction if one exists.

This policy is effective as of its date of publication and applies to all users of king 9999 across Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. We are committed to protecting your privacy while delivering transparent, compliant service across all payment channels and game offerings on our platform.

Your protections
  • Encrypted data transmission and storage
  • Right to access, correct, and delete your data
  • No sale of data to third-party advertisers
  • Transparent disclosure of data sharing
Limitations
  • Data retained for 5-7 years post-account closure due to regulatory law
  • Servers may sit outside your jurisdiction
  • Fraud-detection processing cannot be objected to

Related documentation